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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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k balmer

October 24, 2024

5  out of  5
rating by k balmer
"Great customer service from Tina."
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jason mauch

October 4, 2024

5  out of  5
rating by jason mauch
"Thank you, you are making our lives easier!!!!!"
We responded:
"Jason I am happy to hear my team simplified the process of taking care of your insurance needs. Please let us know if we can help with anything. "
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Allyson Springer

September 12, 2024

5  out of  5
rating by Allyson Springer
"My husband and I have always been impressed with our service with Gena and Dean. Always very knowledgeable, and make things as easy to understand as possible!! Definitely 5 star office!!"
We responded:
"Allyson thank you for the great review and glad we are here to help take care of your insurance needs!"
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Lizzy Ann

August 16, 2024

5  out of  5
rating by Lizzy Ann
"I absolutely love state farm and happy I switched to them almost a year ago! I have never had a bad experience and just today I had a problem called and talked to Devin Owen's and went in and he handled it for me!! They are always so nice and understanding! I recommend them to everyone!!!"
We responded:
"Thanks for the great review Lizzy!"
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Arthur Vanloo

July 23, 2024

5  out of  5
rating by Arthur Vanloo
"Gena gave me good quotes for home and auto ins.will be going with them on ins soon"
We responded:
"Thanks so much for the great review Arthur 👍. Gena does an excellent job of taking care of our customer's insurance needs!"
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Aric Archer

June 22, 2024

5  out of  5
rating by Aric Archer
"Gena was very helpful with answers and wasn’t pushy at all, would highly recommend"
We responded:
"Thank you for the 5 ⭐ review Aric! I appreciate feedback on my team and the great customer service they provide 👍 "
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Sawyer Fullerton

May 25, 2024

1  out of  5
rating by Sawyer Fullerton
"SPAM like communications"
We responded:
"Hi Sawyer, please give me a call on this, as I need to know if there is miscommunication going out, under my office. Thank you for the heads up!"
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Pamela

May 3, 2024

5  out of  5
rating by Pamela
"Thank you, State Farm and Dean Reed. You made everything easy and helpful for me."
We responded:
"Thank you for the 5⭐ review Pamela! Please let us know if you need anything. "
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Fran Will

February 14, 2024

5  out of  5
rating by Fran Will
"Gina was great! She was very patient with me. I don't understand insurance."
We responded:
"Thanks for the review and feedback on our team. Let us know how we can help with your insurance needs 👍 "
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Ron Peterson

February 1, 2024

5  out of  5
rating by Ron Peterson
"Tina was friendly, thorough, and prompt in responding. Great service!"
We responded:
"Thanks Ron, I appreciate the feedback and review. Please let us know how we can help with your insurance needs. "
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Mick Linxwiler

January 11, 2024

5  out of  5
rating by Mick Linxwiler
"I had a great experience talking with them. Saved me a bunch of money on my auto insurance! Highly recommend them!"
We responded:
"Thanks for the review Mick! Glad we could help with your insurance needs and save you money. Please let us know when you need anything. "
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Rick Coleman

January 4, 2024

1  out of  5
rating by Rick Coleman
"Didn't return my call. Went to another agency"
We responded:
"Hi Rick, Sorry to see this review as we have no record of you in our system and no missed calls. It's too bad another office didn't return your call but we would be happy to help with any of your insurance needs. Call today 641-792-2160 "
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Michael Steves

October 26, 2023

5  out of  5
rating by Michael Steves
"Best rates around they make everything simple and easy."
We responded:
"Thanks for the great review, glad we could help with your insurance needs. Give us a call anytime 641-792-2160. "
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Lesa Blatchford

September 28, 2023

5  out of  5
rating by Lesa Blatchford
"Wow!!! What a great agent and staff. They were great at handling my questions and getting my information to State Farm for our claims. Thank you Dean"
We responded:
"Thanks so much Lesa for the great review and opportunity to help with your insurance needs 👍 "
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MaryAnn Gross

July 10, 2023

5  out of  5
rating by MaryAnn Gross
"I had Dean Reed before I moved away. They were awesome. I needed insurance again so I messaged Gena on Friday and by 5pm Friday I was set up with insurance. Thank you everyone at Dean Reed State Farm Insurance"
We responded:
"MaryAnn, I want to thank you for the feedback on my team and great 5 STAR review. Please let us know how we can continue to help with your insurance needs. "
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jennifer bell

June 1, 2023

5  out of  5
rating by jennifer bell
"Sheila & Gena were amazing to work with! Sheila continues to go above & beyond to resolve any issues that may arrise. Thank you!"
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Roy Bowers

March 31, 2023

5  out of  5
rating by Roy Bowers
"Awesome company"
We responded:
"Thanks so Roy for the 5 ⭐ review. "
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Kathy Lamb

March 24, 2023

5  out of  5
rating by Kathy Lamb
"I've been with State Farm and Dean Reed for 4 years and I love them. They always discuss any issues I have and go out of their way to help in any way! I recommend them highly. Thank you guys so much!"
We responded:
"Thank you Kathy! We are here to help with the unexpected. Please reach out if you need anything."
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Sheila Damewood

March 1, 2023

5  out of  5
rating by Sheila Damewood
"I have been with Dean Reed State Farm for 11 years. I have always had the best care ever! I highly recommend giving them a call for a quote."
We responded:
"Thank you for the AWESOME 5 ⭐ review Sheila. We appreciate your business and look forward to taking care of your insurance needs. "
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Marci Longren

February 27, 2023

5  out of  5
rating by Marci Longren
"I feel they have my best interests/needs in mind rather than what's good for their profits. Any claims and/or questions have been one call does it all. Dean & his staff are caring & can explain insurance in a way anyone can understand."
We responded:
"Thank you, Marci for the great review and giving us the opportunity to help with your insurance needs. "
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Sondra Damewood

January 26, 2023

5  out of  5
rating by Sondra Damewood
"Great people to work with and get what you need immediately!! Keep up the great work!!"
We responded:
"Thanks for the 5 🌟 review Sondra!"
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Maison Gray

October 12, 2022

5  out of  5
rating by Maison Gray
"Great to have cover me. Easy to work with. dean is great and understands well. He Helps me keep my rates low and has answered my questions when I've had incidents very clearly. My family has been covered by them for years and I have been aswell since I could drive and since I've been living on my own."
We responded:
"Thank you for the feedback and outstanding review Maison! Please let us know how we can help as your insurance needs change."
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Randy Ervin

September 21, 2022

5  out of  5
rating by Randy Ervin
"Great customer service. Made the change about a year ago and have had great results."
We responded:
"Thank you so much for the great review and feedback. We look forward to taking care of you and your family's insurance needs. Let us know if you need anything."
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Lawona Rumbaugh

September 11, 2022

5  out of  5
rating by Lawona Rumbaugh
"Thank you for always there when I have questions or in need of help. Thank You again you guys are the BEST."
We responded:
"Thank you so much Lynn! We are always here to help with your insurance needs 👍"
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zach simmons

August 24, 2022

5  out of  5
rating by zach simmons
"Best staff I have ever dealt with. They are always friendly and willing to get you the best coverage with the type of budget you are on!"
We responded:
"Thank you Zach! We are here to customize your insurance needs. Please let us know if you need anything!"